The CRM for your WhatsApp and Instagram conversations
Answer your customers, organize contacts and your sales funnel, send broadcasts on the official WhatsApp, and publish and measure on Instagram. For small businesses, freelancers and professionals.
Access comes with your lubi.bot account. There is no open sign-up.
All your conversations in one box
Everything your customers send shows up in a single list.
WhatsApp
Messages to your WhatsApp Business number, through the official WhatsApp Business Platform.
Instagram
Direct messages, comments and mentions, next to your WhatsApp conversations.
Every kind of message
Text, images, audio, video and documents.
The 24-hour window
See at a glance whether you can still answer freely, as WhatsApp allows for 24 hours after a customer writes.
Who is answering
Each conversation shows who is replying to it.
Contacts and sales funnel
Organize who talks to you.
Contacts from your conversations
Contacts are created from your chats and from a spreadsheet you import.
Tags and custom fields
Describe each contact the way your business needs.
Saved filters
Save the lists you look at every day.
More than one funnel
Track each deal, with its value, in as many funnels as you need.
Broadcasts on the official WhatsApp
Send messages to people who agreed to receive them.
Message templates
Use templates approved by Meta, as the official WhatsApp requires.
Scheduling
Choose when each broadcast goes out.
Daily limit respected
Broadcasts stay within the daily limit of your number.
Opt-outs respected
Anyone who asks to leave your list stops receiving broadcasts.
Campaign numbers
See what happened in each broadcast.
Consent and cost
You need each person's permission before you write first. Meta charges WhatsApp messages to the card you register with Meta, at its own rates.
Publish, schedule and measure on Instagram
Run your professional account from the same place.
Photos, carousels, reels and stories
Publish them now or schedule them.
A calendar
See everything you planned for each day.
Metrics
Numbers for your account and for each post.
Your data, your decision
Each account is kept apart from the others.
Separate accounts
Your conversations and contacts live in an account of their own.
Delete what you want
Delete a contact, disconnect a number or an Instagram account, or erase everything in the CRM.
What Meta charges
Meta charges WhatsApp messages to the card you register with Meta. COMAL EDTECH charges only for your lubi.bot account.
Read the Privacy Policy and see how to delete your data.
Questions
Who can use Lubi CRM?
Anyone with an active lubi.bot account. There is no open sign-up.
Do I need to change my number?
A number connected to Lubi CRM stops working in the WhatsApp Business app on your phone.
How much does Meta charge?
Meta charges WhatsApp messages to the card you register with Meta, per message and at its own rates. Replies that Lubi CRM sends to customers who wrote to you are free up to 1,000 per month, per number; after that Meta charges them. Messages sent from the phone stay free. Lubi CRM shows an approximate count.
Where is my data kept?
In Europe. Each account is kept apart from the others.
How do I delete my data?
Inside the CRM you can delete a contact, disconnect and erase a number or an Instagram account, or erase everything. The data deletion page shows where to click.